Shipping Policy

At Search Cayman Retail, our goal is to provide convenient and reasonably priced product to residents of the Cayman Islands. We process and deliver products, while maintaining optimum client satisfaction. 

Order delivery is broken down into 2 components:

Processing Time: This is the time it takes to verify, process, and package each order. All orders are confirmed within 24 hours. 

Shipping Time: This is the time taken for the order to be delivered to your destination. We offer same day and next day delivery, if required. Otherwise, deliveries are completed within 2 days of your order. In some cases, longer wait times may be necessary. 

Pickups: Items will be available for pickup within 24 hours of confirming the order. The pickup location is selected at Checkout.

If it has been over 3 business days and you have not received your order, please contact us at sales@searchcaymanretail.com and we will do our best to remedy the issue.

 

NOTE: Orders not picked up/delivered within 3 days of placing the order will be automatically cancelled.